Terms and Conditions

Effective Date: August 19, 2026

Welcome to Certified Cleaning Company. These Terms and Conditions govern your use of our website, services, and communications, including SMS/text messaging.

By using our website, requesting information, scheduling services, submitting a form, or otherwise interacting with Certified Cleaning Company, you agree to these Terms and Conditions.

1. About Certified Cleaning Company

Certified Cleaning Company provides professional cleaning services and related customer support.

For questions regarding these Terms and Conditions, please contact us at:

Certified Cleaning Company
Website: https://certifiedcleaningco.com
Email: [email protected]
Phone: +1 978-404-7710

2. Cleaning Services

Information regarding our cleaning services, pricing, availability, service areas, and scheduling may be provided through our website, telephone, email, or text messaging.

Service availability and pricing may vary depending on the type of service requested, property size, location, cleaning requirements, scheduling availability, and other factors.

Any estimate or quote provided before an inspection or confirmation of the service requirements may be subject to adjustment if the actual conditions or scope of work differ from the information originally provided.

3. Scheduling and Appointments

Customers may request or schedule appointments through our website, forms, telephone, text messaging, or other available scheduling methods.

Customers are responsible for providing accurate contact, property, and scheduling information.

Certified Cleaning Company may contact customers regarding:

Certified Cleaning Company may contact customers regarding:

  • Appointment requests

  • Appointment confirmations

  • Appointment reminders

  • Scheduling or rescheduling

  • Cleaning service updates

  • Estimates and quote follow-ups

  • Customer service inquiries

  • Service-related notifications

  • Feedback or review requests

  • Promotional or marketing offers when the customer has provided appropriate consent

4. SMS/Text Messaging Terms

By providing your mobile phone number and expressly opting in to receive text messages from Certified Cleaning Company, you agree to receive SMS or MMS communications from us.

Depending on the consent you provide, messages may include:

  • Appointment confirmations and reminders

  • Scheduling and rescheduling communications

  • Estimates and quote follow-ups

  • Service status updates

  • Customer support messages

  • Follow-up communications

  • Feedback or review requests

  • Special offers, promotions, or marketing messages

Message frequency varies depending on your interactions with Certified Cleaning Company.

Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from Certified Cleaning Company.

5. SMS Opt-Out

You may opt out of receiving text messages from Certified Cleaning Company at any time by replying:

STOP

After submitting an opt-out request, you will receive a confirmation that you have been unsubscribed. You will no longer receive SMS marketing communications unless you subsequently provide consent to receive messages again.

Certain non-marketing communications may still be provided through other communication methods when necessary to complete or manage services you have requested.

6. SMS Help

For assistance with text messaging, reply:

HELP

You may also contact Certified Cleaning Company directly at:

Certified Cleaning Company
Website: https://certifiedcleaningco.com
Email: [email protected]
Phone: +1 978-404-7710

7. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery is subject to the availability and operation of wireless networks and telecommunications providers. Certified Cleaning Company cannot guarantee that every SMS or MMS message will be delivered.

8. Mobile Information and Privacy

Certified Cleaning Company respects the privacy of your personal information.

Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information sharing with service providers may occur only when reasonably necessary to operate our business, provide requested services, process communications, or comply with legal requirements.

All categories of personal information described above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for their own marketing or promotional purposes.

For additional information regarding how we collect, use, and protect personal information, please review our Privacy Policy

9. Communication Consent

When submitting information through a website form, scheduling form, contact form, estimate request, or other opt-in method, you are responsible for providing accurate contact information.

Where SMS consent is requested, consent must be provided voluntarily through the applicable opt-in mechanism.

Providing a telephone number alone does not automatically constitute consent to receive promotional SMS messages unless the appropriate consent has also been provided.

10. Email Communications

If you provide your email address, Certified Cleaning Company may send communications related to inquiries, estimates, appointments, services, and other transactions you request.

Where permitted and where appropriate consent has been obtained, we may also send promotional communications. You may unsubscribe from promotional email communications by using the unsubscribe option included in applicable emails.

11. Cancellations and Rescheduling

Appointment cancellation and rescheduling requirements may vary depending on the service being provided.

Customers should notify Certified Cleaning Company as soon as reasonably possible if an appointment needs to be canceled or rescheduled.

Any applicable cancellation fees or scheduling policies will be communicated before they apply.

12. Website Use

You agree not to use the Certified Cleaning Company website:

  • For unlawful or fraudulent purposes

  • To interfere with the operation or security of the website

  • To submit false or misleading information

  • To attempt unauthorized access to systems, accounts, or information

  • To distribute malicious software or harmful content

We may restrict access to our website or services when reasonably necessary to protect our company, customers, systems, or other users.

13. Third-Party Services

Our website and business systems may use third-party service providers for functions such as scheduling, communications, payments, website hosting, analytics, and customer relationship management.

Use of these services may also be subject to the respective provider's terms and privacy practices.

14. Limitation of Liability

To the extent permitted by applicable law, Certified Cleaning Company will not be liable for indirect, incidental, consequential, or special damages resulting from use of our website or communications.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded under applicable law.

15. Changes to These Terms

Certified Cleaning Company may update these Terms and Conditions periodically to reflect changes in our services, business practices, communication practices, or legal requirements.

Updates will be posted on this page with a revised effective date.

Continued use of our website or services following an update constitutes acceptance of the revised Terms to the extent permitted by law.

16. Contact Us

If you have questions about these Terms and Conditions or our messaging program, contact:

Certified Cleaning Company
Website: https://certifiedcleaningco.com
Email: [email protected]
Phone: +1 978-404-7710